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The ITIL Foundation Certification course by WorldLearnsHere.com is a Live Instructor led Online Training and Certification program designed to ensure that you get a complete understanding of the ITIL concepts and ensure that you clear the ITIL Foundation certification exam within the first attempt. Enroll for ITIL training in Atlanta and get yourself ITIL certified..

Course Description

This ITIL course in Atlanta includes 16 hours of Live Online Classroom Training under an expert tutor AND The ITIL® Foundation certification Exam. We have batches that run over the weekend as well as week days. There are training that happen in mornings, evenings as well as full day batches available every month. .


Course objectives,

By the end of this ITIL course training you will:

  1. Clear the ITIL exam successfully.
  2. Have wide knowledge about IT service management- ITIL models, concepts principles, and practices.
  3. Understand and know how to apply ITIL principles to improve the efficiency of IT service management through the automation of standard tasks.
  4. Understand how to use various ITIL techniques, models and tools to improve business efficiency and enhance customer services.
  5. Gain a complete understanding of the objectives and purpose as well as the entire framework of IT service management.
  6. Understand effective ways of applying ITIL models and techniques in centralizing operation activities in order to save costs and improve the overall efficiency of business operations..

Why our training?

Because we are the best and here's why

  1. ITIL certification is listed among the 10 bests certification in IT. Over 10,000 organizations have adopted the use of the ITIL framework in their operations.
  2. globally. This means that there are numerous job opportunities for ITIL certified people.
  3. We have a team of highly competent trainers who deliver high-quality training to the students.
  4. Our organization has a money back guaranteed policy that reimburses payments to clients who wish to discontinue the training.
  5. In the instance when a candidate fails to pass the ITIL exam in their first attempt, our organization sponsors 50% of the exam retake fees.
  6. We provide a flexible training schedule, which enables any student to choose the most convenient time to attend our online classes.
  7. The online training and exam can be taken by students at their most convenient places- in libraries, workplaces or at homes
  8. Any material used for training the student must be of high quality and accredited by Acquiros and Exin.
  9. For the purposes of exam preparations, we offer two simulation tests before the final exam.
  10. To enhance the learning experiences of students, our trainers usually provide continuous learning assessment quizzes after the completion of every chapter.
  11. Doing ITIL certification in Atlanta opens up more career opportunities in IT service management and implementation

Agenda

1Day 1 (4+1 Hours)
Learning unit 1
Course Introduction,
Introduction to Service Management Lifecycle
Principles of service management
Processes
The ITIL® Service lifecycle
Learning unit 2
Service Strategy
End of Day Online Quiz(Assignment)
2 Day 2 (4+1 Hours)
Recap of day one and review of the quiz
Learning unit 3 – Service Design
Learning unit 4 – Service Transition(Part 1)
End of Day Online Quiz(Assignment)
3 Day 3 ( 4+1 Hours)
Recap of Day two and review of the quiz
Learning unit 4 – Service Transition(Part 2)
Learning unit 5 – Service Operation
End of Day Online Quiz(Assignment)
4 Day 4 (4 + 1 Hours)
Recap of Day three and review of the quiz
Learning unit 6 – Continual Service Improvement
Learning unit 7 – Exam prep unit
Simulation Exam and discussion of the exams.
Additional Simulation exam
Final Certification Exam(Web proctored Anytime-Anywhere Exam)

About the Exam & Certification

The ITIL exam has 40 questions. Each question has multiple choices and is worth one mark. The minimum pass mark to enable a candidate to be ITIL certified for this foundation exam is 65%. This means that a candidate should strive to score at least 26 out of the 40 marks possible. The time set for a candidate to undertake the exam is one hour.

FAQ's

1 How is the training for the course delivered?
We have a team of competent ITIL tutors who offer training for the course. Our professional tutors have extensive experience in IT service management with a minimum experience of 15 years in the field. They are also accredited. Training is delivered through live virtual classroom broadcast via the internet.
2 What are virtual classroom broadcasts?
Virtual classroom broadcasts are training sessions which are delivered live online through the internet.
3 Who is eligible to be ITIL certified?
There are usually no conditions set for any person to be certified as long as the candidate score the minimum pass mark set for the exam.
4 When is one expected to pay the exam fee?
The exam fee is included as part of the training fees and therefore students make no further payments for the course.
5 Which devices can be used to access the virtual classroom lessons?
The training broadcast session can be accessed through PCs, laptops, smartphones or tablets. Students are advised to have a reliable internet connection for a smooth experience.
6 Is one certified after completing the course?
Yes. After successful passing the certification exam, a candidate is accredited with the official Axelos ITIL foundation certification.
7 How many question is one expected to answer in the exam?
The exam consists of 40 questions and has a minimum pass mark of 65% (26 out of 40 marks). Candidates are encouraged to try out all the questions.
There are usually no conditions set for any person to be certified as long as the candidate score the minimum pass mark set for the exam.
We have a team of competent ITIL tutors who offer training for the course. Our professional tutors have extensive experience in IT service management with a minimum experience of 15 years in the field. They are also accredited. Training is delivered through live virtual classroom broadcast via the internet.
Virtual classroom broadcasts are training sessions which are delivered live online through the internet.
The exam fee is included as part of the training fees and therefore students make no further payments for the course.
Yes. After successfull passing the certification exam, a candidate is accredited with the official Axelos ITIL foundation certification.
The exam consists of 40 questions and has a minimum pass mark of 65% (26 out of 40 marks). Candidates are encouraged to try out all the questions.
The training broadcast session can be accessed through PCs, laptops, smartphones or tablets. Students are advised to have a reliable internet connection for a smooth experience.

About WorldLearnsHere.com

World Learns Here is one of the most comprehensive virtual classroom and self learning portal in Project, IT service, and Quality management for the working professional world over. Our ITIL course in Atlanta is provided by live classroom training which is accessible worldwide at the same time. Visit our website www.WorldLearnsHere.com for more.

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